Sr. Project Manager – MSP

Location: Grand Prairie, TX / Salary: $80,000 - $90,000

Sr. Project Manager – MSP

Sr. Project Manager – MSP

A leading and changing IT company is searching for an experienced Sr. Project Manager – MSP to help us grow our MSP division. In turn we offer a dynamic career, great culture, strong compensation and benefits. We want and need your directional input. Our culture full of growth opportunities and team collaboration.

The Sr. Project Manager – MSP is responsible for ensuring that systems, processes and methodologies are followed according to company guidelines. As well as Process Ownership, including: Constantly developing, reviewing, refining and enforcing methods and best practices, scoping, documentation, client satisfaction reporting, etc.

The Sr. Project Manager – MSP will also assist in the development of technical support technicians from a career perspective. The Sr. Project Manager – MSP is responsible for coordinating with dispatch for project and service scheduling, escalation and client satisfaction and dispatch to schedule project work/tasks/tickets.

***Having a minimum of 4 years of MSP experience is required***

Sr. Project Manager – MSP Responsibilities:

  • Ability to travel to client locations when needed. Most travel is local to DFW and Central Texas.
  •  Staying in scope and interfacing with client and internal sales team when scope changes
  • Keep clients updated on their tickets (status and/or progress)
  • Meet Key Performance Indicators (KPIs) and Metrics
  • Onboard and document new client environments to facilitate a graceful transition during new service/agreement implementations.
  • Ability to improve the business processes in your area of responsibility and participate in improving product and services offerings.

Sr. Project Manager – MSP Benefits:

  • Health/Dental/Vision
  • Life Insurance
  • PTO
  • Holiday Pay

Opportunity Location

Grand Prairie, TX

Proposed Salary

$80,000 - $90,000

Bowman Williams is a national specialized staffing firm for Cloud Service Providers and Managed Service Providers. Ranked by Forbes as one of America's top 200 Best Staffing Firms in America, we are a good resource for candidates looking to advance their careers in the Cloud Solutions and Services industry.

Tagged: #RB777

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Location: Grand Prairie, TX

Proposed Salary: $80,000 - $90,000

Published: August 5, 2022

Job ID: BW1187

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