Support Engineer Level 2 – Managed Service Provider
We are seeking to add an experienced Support Engineer Level 2 – Managed Service Provider to our growing team. The ideal Support Engineer Level 2 – Managed Service Provider will have at least 2-4 years of MSP experience and have the ability to resolve customer issues, providing superior customer service to ensure satisfied customers.
The Support Engineer Level 2 – Managed Service Provider should have basic networking experience such as – SonicWall / VPN’s / Creating Users / WiFi Connectivity. The Support Engineer Level 2 – Managed Service Provider will be providing support from start to finish for all desktop/server related issues including problem assessment/resolution.
This is a full time position with benefits, career growth and the ability to work with the latest and greatest technologies in different environments.
Support Engineer Level 2 – Managed Service Provider Requirements:
- MSP Experience is REQUIRED (2+ years)
- Windows 10 installation, recovery, support and maintenance
- Experience with Cloud (Azure/AWS)
- Experience with Virtualization (VMware/Hyper-V)
- Full range of Microsoft products including Office Suite
- VPN, Router and remote access administration via SonicWall
- Experience with the administration of Microsoft AD and Group Policy
Support Engineer Level 2 – Managed Service Provider Benefits
- Salary $75,000 – $85,000
- PTO
- Health, Dental, Vision Insurance
- 401k
