Support Engineer Level 2 – Managed Service Provider

Location: Fort Lee, NJ / Salary: $55,000 - $65,000

Support Engineer Level 2 – Managed Service Provider

We are seeking to add an experienced Support Engineer Level 2 – Managed Service Provider to our growing team. The ideal Support Engineer Level 2 – Managed Service Provider will have at least 2-4 years of MSP experience and have the ability to resolve customer issues, providing superior customer service to ensure satisfied customers.

The Support Engineer Level 2 – Managed Service Provider should have basic networking experience such as – SonicWall / VPN’s / Creating Users / WiFi Connectivity. The Support Engineer Level 2 – Managed Service Provider will be providing support from start to finish for all desktop/server related issues including problem assessment/resolution.

This is a full time position with benefits, career growth and the ability to work with the latest and greatest technologies in different environments.

Support Engineer Level 2 – Managed Service Provider Requirements:

MSP Experience is REQUIRED (2+ years)
Windows 10 installation, recovery, support and maintenance
Experience with Cloud (Azure/AWS)
Experience with Virtualization (VMware/Hyper-V)
Full range of Microsoft products including Office Suite
VPN, Router and remote access administration via SonicWall
Experience with the administration of Microsoft AD and Group Policy

Support Engineer Level 2 – Managed Service Provider Benefits

Salary $75,000 – $85,000
PTO
Health, Dental, Vision Insurance
401k

Opportunity Location

Fort Lee, NJ

Proposed Salary

$55,000 - $65,000

Bowman Williams is a national specialized staffing firm for Cloud Service Providers and Managed Service Providers. Ranked by Forbes as one of America's top 200 Best Staffing Firms in America, we are a good resource for candidates looking to advance their careers in the Cloud Solutions and Services industry.

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