We are seeking a System Administrator.

The System Administrator will be joining a Cloud Managed Services Provider celebrating over 30 years of experience serving businesses in the NY/NJ region. We have a diverse client base ranging from 10 users up to 500+ users. We value customer service, tailoring each solution to the clients needs. We also value teamwork and employee growth. We understand technology is a fast moving industry and always make it a point to keep up to date with the latest technology and ensure our employees have the tools they need to keep their skills sharp.

The System Administrator will be responsible for implementing and supporting internal systems, including customer-facing hosted and cloud environments, as well as supporting Microsoft-related technologies, virtual environments on Azure and VMware, and disaster recovery solutions. You’ll also provide technical services and support for network connectivity, firewalls, and security, as well as remote access solutions like VPN and Microsoft Intune.

System Administrator Responsibilities include:

  • Provide IT support for Microsoft’s core business applications and virtual environments on Azure and VMware.
  • Support services for Microsoft-related technologies, including Windows Server, Office 365, and SharePoint, as well as virtualization technologies on VMware and Azure.
  • Implement and support remote access solutions like VPN and Microsoft Intune.
  • Maintain remote monitoring and management systems and computer systems and network infrastructure.
  • Provide technical services and support for WAN and LAN connectivity, routers, firewalls, and security.
  • Improve customer satisfaction through effective communication, escalation of unresolved issues, and teamwork.
  • Document internal processes and procedures and track time and expenses in ConnectWise.

System Administrator Required Experience:

  • 5+ years experience with Windows Servers, Azure, O365, VMware,
  • Must have experience working for a Managed Service Provider***
  • Exceptional customer service and troubleshooting skills.
  • Ability to travel to various client sites within a 10 mile radius.
  • Strong communication and ability to align business and technology goals.
  • Security products such as CyberCNS, Vijilan a plus
  • Experience with IT Glue and ConnectWise Automate a plus

System Administrator Benefits:

  • Salary $75,000-$85,000
  • Health, Vision, Dental
  • 401k+ company match
  • Long term and short term disability
  • Paid time off
  • Regular reviews and career advancement opportunities