System Administrator (ConnectWise/Azure) Description:

We are a Managed and Cloud Services Provider that has been supporting businesses in the Chicagoland areas for over 30 years. We represent over 500 companies ranging from small businesses to Fortune 500 enterprises. We are technology forward and value having people on our team who are as passionate about technology as us. We also offer full Health/Dental/Vision, hybrid WFH schedule, certification reimbursement, 401(k) with a company match, and clear paths to grow into Senior Engineer roles.

Due to increased revenue, we are seeking an experienced System Administrator (ConnectWise/Azure) to support our clients. The System Administrator (ConnectWise/Azure) be responsible for implementing and supporting internal systems, including customer-facing hosted and cloud environments, as well as supporting Microsoft-related technologies, virtual environments on Azure and VMware, and disaster recovery solutions. The System Administrator (ConnectWise/Azure) will also provide technical services and support for network connectivity, firewalls, and security, as well as remote access solutions like VPN and Microsoft Intune.

Previous MSP experience is required!

System Administrator (ConnectWise/Azure) Essential Duties & Responsibilities:

  • Provide IT support for Microsoft’s core business applications and virtual environments on Azure and VMware.
  • Support services for Microsoft-related technologies, including Windows Server, Office 365, and SharePoint, as well as virtualization technologies on VMware and Azure.
  • Implement and support remote access solutions like VPN and Microsoft Intune.
  • Maintain remote monitoring and management systems and computer systems and network infrastructure.
  • Provide technical services and support for WAN and LAN connectivity, routers, firewalls, and security.
  • Improve customer satisfaction through effective communication, escalation of unresolved issues, and teamwork.
  • Document internal processes and procedures and track time and expenses in ConnectWise.
  • Stay up-to-date with current and emerging technologies.

System Administrator (ConnectWise/Azure) Benefits:

  • Health, Dental, and Vision Insurance
  • Hybrid WFH
  • 401(k) with 4% company match
  • PTO + Paid Holidays
  • Certification Reimbursement