System Administrator (ConnectWise/Azure) Essential Duties & Responsibilities:
- Provide IT support for Microsoft’s core business applications and virtual environments on Azure and VMware.
- Support services for Microsoft-related technologies, including Windows Server, Office 365, and SharePoint, as well as virtualization technologies on VMware and Azure.
- Implement and support remote access solutions like VPN and Microsoft Intune.
- Maintain remote monitoring and management systems and computer systems and network infrastructure.
- Provide technical services and support for WAN and LAN connectivity, routers, firewalls, and security.
- Improve customer satisfaction through effective communication, escalation of unresolved issues, and teamwork.
- Document internal processes and procedures and track time and expenses in ConnectWise.
- Stay up-to-date with current and emerging technologies.
System Administrator (ConnectWise/Azure) Benefits:
- Health, Dental, and Vision Insurance
- 401(k) with company match
- PTO + Paid Holidays
- Certification Reimbursement