System Administrator (ConnectWise) Overview:

We are a Managed and Cloud Services Provider that is celebrating 30 years in business this year! We are proud to have been supporting the NYC and NJ business communities for all of these years. Our team consists of over 30 dedicated technologists and clients in a range of industries. We offer full Health/Dental/Vision insurance for employees, hybrid WFH schedule, performance based bonuses, PTO, certification reimbursement, mileage reimbursement, and the ability to research new technologies to add into client environments.

Due to continued organic growth, we are seeking a System Administrator (ConnectWise) with previous experience working for a MSP. As a System Administrator (ConnectWise), you play an integral role on the team. You will handle escalated issues, work on projects, and guide clients on how to better improve their IT infrastructure.

This is a full-time, permanent, W2 position paying $70k – $80k depending on experience.

System Administrator (ConnectWise) Responsibilities & Technologies:

  • Tracking & documenting support activities, using ConnectWise ticketing system
  • Perform onsite and remote help desk support
  • Must have good working knowledge of Windows operating systems (desktop and all server)
  • Must have basic knowledge of routers, firewalls, networking and TCP/IP protocol
  • Understanding of VoIP Phone Systems required to set up user extensions
  • Moderate to advanced knowledge of Microsoft Office/Microsoft 365 (Exchange)
  • Windows 7/10/11
  • Windows Server up to version 2022
  • VMware or Hyper-V administration
  • Firewall support and administration (SonicWALL or Meraki)
  • Azure Entra ID and Intune

System Administrator (ConnectWise) Benefits:

  • Health, Dental, and Vision Insurance
  • Life Insurance
  • Hybrid WFH schedule
  • Performance based bonuses (goals clearly defined with management)
  • Certification & Travel Reimbursement
  • PTO, Paid Holidays, and Sick Days
  • Multiple Growth Opportunities Internally