System Administrator (ConnectWise)
We are seeking a System Administrator (ConnectWise) to join our Managed Services Division. This position is based in Saddle Brook, NJ and offers a hybrid WFH schedule. We’ve been supporting the tri-state area for over 25 years with a team of 50+ passionate technologists!
As a System Administrator (ConnectWise), you will play a crucial role in providing exceptional technical support to our clients. You will be the front line of IT assistance, resolving complex technical issues, and ensuring our clients’ systems run smoothly.
System Administrator (ConnectWise) Responsibilities:
- Complete management of Office 365 tenants including Teams, OneDrive, and SharePoint
- Complete management of Windows Active Directory, Domain Controller, related Microsoft Server Applications, and Virtualization tools
- Complete management of Windows/Mac workstations including configuration, maintenance, updates to operating system and applications
- Physically/virtually deploy internal and client Servers and Workstations
- Complete management of tools used to take care of clients
- Complete management of supported phone systems including extension management, IVR, call queues, and time-based rules
- Set up and manage basic networks to include Firewalls, Switches, and Access Points
- Assist with defining, implementing, and maintaining best practices for Server and Workstation policies and procedures
- Provide and maintain documentation of internal and client accounts
- Provide proactive maintenance for client Servers and Workstations
- Provide plan/feedback to management for client infrastructure improvement
System Administrator (ConnectWise) Benefits:
- Health, Dental, and Vision Insurance
- Hybrid WFH schedule
- 401(k) with company match
- Internal training program
- Certification reimbursement
- Monthly cell phone stipend
- Annual reviews for promotions/raises
