System Administrator / Field Technician (Hybrid WFH)

We are an Outsource IT Management & Support company located in Philadelphia, PA. We opened our doors in 1994 and have kept on a steady growth trajectory since. We support clients in many different industries with no set tech stack, personalizing solutions based on client needs. This allows our technicians and engineers to touch a wide breadth of technologies! We also offer full Health/Dental/Vision, Hybrid WFH, PTO, Paid Holidays, certification reimbursement, weekly professional development, and clear paths to be promoted internally.

We are currently seeking a System Administrator / Field Technician (Hybrid WFH) to resolve escalated tickets and assist Sr Engineers on projects. The System Administrator / Field Technician (Hybrid WFH) (MSP) should be well versed with Windows OS, MacOS, Windows Server, AD/GPO management, M365 administration, VMware or Hyper-V, Network Administration (routers/switches/firewalls), and Azure Entra ID (Intune is a plus).

The System Administrator / Field Technician (Hybrid WFH) must have previous experience working for a Managed Services Provider!

System Administrator / Field Technician (Hybrid WFH) Requirements:

  • Experience working with enterprise E-mail solutions such as Microsoft 365, G-Suite and Exchange along with ability to integrate them on mobile devices.
  • Appropriate knowledge of Microsoft Server / Active Directory for solving Tier 2 issues
  • Solid understanding of and ability to configure TCP/IP and troubleshooting Internet connectivity
  • Experience with and understanding of routers and firewalls Understanding of relationship between switches, hubs, patch panels and connecting nodes to a network
  • Understanding of DNS services
  • Install, Configure and Troubleshoot PC, MAC and Mobile device hardware and software related issues.
  • Experience with Azure Entra (Intune is a plus)

System Administrator / Field Technician (Hybrid WFH) Benefits:

  • Health, Dental, and Vision Insurance
  • Hybrid WFH
  • PTO + Paid Holidays
  • 401(k) with company match
  • Educational material and Certification Reimbursement
  • Mileage Reimbursement
  • Internal Paid Training