System Administrator / Help Desk Level 2 (MSP)
We are a dynamic Managed and Cloud Services Provider supporting companies across various industries with personalized technology solutions. You’ll be working with cutting-edge technologies and collaborating with a team of passionate technologists. If you’re someone who shares their core values of integrity, accountability, and a relentless drive to get the job done right, then this is the opportunity for you!
As the System Administrator / Help Desk Level 2 (MSP) you will be working with Windows Server, VMware, Hyper-V, Networking Solutions, and Cloud Services like Azure and AWS. The successful System Administrator / Help Desk Level 2 (MSP) candidate will be a natural troubleshooter with the ability to also escalate issues proactively when needed.
Previous experience working for a MSP required for this role!
System Administrator / Help Desk Level 2 (MSP) Skills & Requirements:
- Working knowledge of Windows server (2016-2022)
- Solid Desktop support experience with Windows 11
- Solid networking experience with switches, firewalls, and connectivity issues
- Working knowledge of Microsoft Remote Desktop and Azure AVD
- Exposure to image-based backup solutions (Veeam, Unitrends, Datto BDR)
- Solid experience with Microsoft Office 365 Products (Entra ID, Intune, Office Suite)
- VMWare and MS Hyper-V virtualization experience
- Experience with ConnectWise highly preferred
- MSP experience required
System Administrator / Help Desk Level 2 (MSP) Benefits:
- Health, Dental, Vision, and Life Insurance
- Partial WFH (2 days at home, 3 days onsite)
- 401(k) with company match
- Certification Reimbursement
- Travel Reimbursement
- 15 Days PTO + Paid Holidays
- Short and Long Term Disability
