System Administrator I (Managed Services):

We are a innovative Cloud Services Provider located in Richardson, TX that has been in business since 1998. We provide Managed IT Services, Cloud Services, Backup and Disaster Recovery Services, IT Consulting, VOIP Solutions and much more to clients across the country. We work with clients in many different industries and help tailor solutions to fit their exact needs.

The System Administrator I (Managed Services) will be joining a 40 person MSP and will work on a team. The System Administrator I (Managed Services) will split their time handling escalated tickets and working on infrastructure modernization projects. The System Administrator I (Managed Services) should have strong Microsoft knowledge, experience with migrations and configurations, and excellent customer service skills. This role will eventually lead to a Senior Engineer, vCIO, or Team Lead position.

Only considering System Administrator I (Managed Services) applications with previous MSP/CSP experience.

System Administrator I (Managed Services) Requirements:

  • Install, configure, test and maintain operating systems, application software, and system management tools
  • Work with and advise team members and customers on best practices, advanced troubleshooting, and future systems designs
  • ¬†Create and update documentation of existing or future customer environments
  • Administration/troubleshooting of modern network technologies (Meraki and SonicWALL)
  • Administration/troubleshooting of multi-site Active Directory 2008R2/2012/2016/2019 environments
  • Administration/troubleshooting of Office365 & Microsoft Exchange 2010/2013/2016 environments
  • Administration/troubleshooting of on-premises networks, WAN and vLAN configurations
  • ¬†Administration/troubleshooting of virtualization environments (VMware and Hyper-V)
  • Administration/troubleshooting of storage area networks
  • Assist in the evaluation of current client environments, and recommendation of best practice solutions

System Administrator I (Managed Services) Benefits:

  • Health, Vision, and Dental Insurance
  • 401(k) with company match
  • PTO & Paid Holidays
  • Travel & Certification Reimbursement