System Administrator II – Managed Services | Howell, NJ (Hybrid)
Location: Howell, NJ
Salary: $65,000 – $75,000

Company Overview:
We are a fast-growing managed service provider (MSP) company that is dedicated to helping our clients achieve their business goals through innovative and reliable IT solutions. Our company provides comprehensive IT support to small and medium organizations ensuring that they are always up and running, all while saving them valuable time and money.

Company Values:
We are passionate about staying up-to-date with the latest trends and technologies in the industry. At our company, we strive to create a work culture that is inclusive, collaborative and supportive. We believe in investing in our employees’ professional development and providing them with diverse opportunities to grow their skills and careers. Our team is made up of highly skilled professionals who are passionate about what they do and committed to delivering exceptional results. If you are looking for a challenging, rewarding career in the IT industry, come join us at our MSP company!

Work from home, 2 days a week and half day Fridays!

System Administrator II – Managed Service Provider Responsibilities:

  • Maintain and operate client systems and infrastructure on a daily basis.
  • Collaborate with L1 and L3 System Administrators to deliver fast, effective IT solutions to clients.
  • Handle Level 2 support tickets (L1 tickets are outsourced) in a team-based, collaborative environment.
  • Participate in system upgrades, maintenance, and project implementations.
  • Support end users, primarily in Microsoft environments (M365, Cloud, Windows Server, Intune, SharePoint, OneDrive).
  • Resolve network connectivity issues, remote access support (Teams, VPN), and troubleshoot Windows and Microsoft 365 issues.
  • Provide support for Azure Virtual Desktops.
  • Utilize tools such as ConnectWise Manage, ScreenConnect, N-able RMM, and SentinelOne.

System Administrator II – Managed Service Provider Requirements:

  • Minimum of 1 year of MSP experience.
  • Proficiency with virtualization technologies (VMware, Hyper-V).
  • Experience using PSA and RMM tools such as ConnectWise, Autotask, IT Glue, Datto.
  • Hands-on with Active Directory, Azure, and Office 365 integrations.
  • Strong understanding of Windows OS (up to Windows 10) and Microsoft Office (up to 2019).

System Administrator II – Managed Service Provider Benefits & Perks:

  • Salary: $65,000 – $75,000
  • Health, Dental, and Vision Insurance.
  • Career Advancement: Clear promotion path with frequent internal advancement opportunities.
  • Company encourages certifications, training, and personal career development.
  • Hybrid Schedule: 2 Work-from-Home days + Half-day Fridays.
  • 401(k) with company match.
  • Travel Reimbursement.
  • Paid Time Off (PTO).
  • Exposure to cloud, networking, cybersecurity, and project work.
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