System Administrator L2 – MSP

About Us:
A leading Managed Service Provider (MSP) based in the DMV area, dedicated to delivering comprehensive IT solutions to businesses across various industries. We pride ourselves on our commitment to excellence and our customer-centric approach, providing reliable, secure, and innovative technology services to help our clients achieve their business goals.

Job Description:
We are seeking an experienced and motivated System Administrator L2 – MSP to join our dynamic team. The ideal candidate will have a strong technical background and a passion for delivering top-notch customer service. As an System Administrator L2 – MSP, you will be responsible for providing support to our clients, ensuring their IT environments run smoothly and efficiently.

System Administrator L2 – MSP Responsibilities:

  • Responsible for the day-to-day maintenance and operation of client systems and infrastructure
  • You will work closely with our System Admin Level 1 and Level 3 teams to ensure our clients’ IT needs are met with speed and efficiency
  • Participate in the design and execution of system upgrades and maintenance plans
  • Maintain Active Directory in regard to on-boarding/off-boarding employees, including synchronization with Office 365, SharePoint and OneDrive
  • Provide basic support for Azure Virtual Desktops for remote users
  • Setup new desktops and related software for new and existing users

System Administrator L2 – MSP Requirements:

  • Minimum of 1 year of experience working for an Managed Service Provider (MSP)
  • Knowledge of virtualization technologies, such as VMware and Hyper-V
  • Experience with RMM tools such as ConnectWise
  • Understanding of Active Directory, with Azure and Office 365 integrations
  • Comprehensive knowledge of Windows OS through 10 and Microsoft Office through 2019

System Administrator L2 – MSP Benefits:

  • Salary $70,000- $78,000
  • Health/Dental/Vision
  • Promotions/growth
  • 401k with company match
  • Travel Reimbursement
  • 2 to 3 days WFH
  • PTO
#AL111 Level 2 Level 2.5