System Administrator Level 2 (Managed Services):
We are a dynamic and innovative Managed Services Provider dedicated to delivering top-tier IT solutions and services to businesses of all sizes. Our mission is to ensure our clients’ IT infrastructure operates smoothly, securely, and efficiently. We pride ourselves on our proactive approach, exceptional customer service, and our ability to adapt to the ever-evolving technology landscape. We are proud to offer partial WFH, certification reimbursement, full benefits, and an environment that fosters professional development.
At this time we are seeking a System Administrator Level 2 (Managed Services) who has worked for a MSP. The System Administrator Level 2 (Managed Services) role demands technical and business skills in cloud services, networking, and backup solutions. As the System Administrator Level 2 (Managed Services) you will analyze trends for potential automation and collaborate closely with clients and internal teams.
System Administrator Level 2 (Managed Services) Skills and Experience:
- 5 plus years of experience in network / IT systems and troubleshooting steps
- Experience with escalated helpdesk/desktop support
- Experience with Microsoft 365, Exchange, OneDrive, SharePoint, and Teams
- Experience with Windows Server, Active Directory Management, Group Policy, Etc.
- A general understanding of TCPIP, DNS, DHCP, and RADIUS
- Hands-on experience with virus, spyware, and malware removal
- Network troubleshooting skills, Fortinet a major plus
- Experience installing and supporting Microsoft Office Suite
- Experience in Firewall, Spam Filtering, AV, and other security tool management
- Automation with PowerShell preferred
System Administrator Level 2 (Managed Services) Benefits:
- Health, Dental, and Vision (individual and family plans)
- Partial WFH (2-3 days per week)
- PTO and Paid Holidays
- Professional Development Assistance
- Certification Reimbursement
