Company Overview:
We are a fast-growing managed service provider (MSP) company that is dedicated to helping our clients achieve their business goals through innovative and reliable IT solutions. Our company provides comprehensive IT support to small and medium organizations ensuring that they are always up and running, all while saving them valuable time and money.

Company Values:
We are passionate about staying up-to-date with the latest trends and technologies in the industry. At our company, we strive to create a work culture that is inclusive, collaborative and supportive. We believe in investing in our employees’ professional development and providing them with diverse opportunities to grow their skills and careers. Our team is made up of highly skilled professionals who are passionate about what they do and committed to delivering exceptional results. If you are looking for a challenging, rewarding career in the IT industry, come join us at our MSP company!

System Administrator Level II Responsibilities:

  • Responsible for the day-to-day maintenance and operation of client systems and infrastructure
  • You will work closely with our System Admin Level 1 and Level 3 teams to ensure our clients’ IT needs are met with speed and efficiency
  • Participate in the design and execution of system upgrades and maintenance plans
  • Maintain Active Directory in regard to on-boarding/off-boarding employees, including synchronization with Office 365, SharePoint and OneDrive
  • Maintain Office 365 mailboxes for the company and troubleshoot issues as needed
  • Provide basic support for Azure Virtual Desktops for remote users
  • Setup new desktops and related software for new and existing users

System Administrator Level II Requirements:

  • At least 3 years in a technical support position
  • 1 year of experience working for an MSP 
  • Knowledge of virtualization technologies, such as VMware and Hyper-V
  • Experience with RMM tools such as Connectwise
  • Understanding of Active Directory, with Azure and Office 365 integrations
  • Comprehensive knowledge of Windows OS through 10 and Microsoft Office through 2019

System Administrator Level II Benefits:

  • Salary $75,000-$80,000
  • Health/Dental/Vision
  • Promotions/growth
  • 401k with company match
  • Travel Reimbursement
  • 2 to 3 days WFH
  • PTO
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