System Administrator – Managed Services/Azure
For more than 25 years, we have remained on the forefront of technological innovation, navigating clients through a complete IT revolution with a focus on helping firms understand the practical business implications of emerging technologies. Our focus is to improve our client’s performance through technology solutions, thus reducing IT expenditure while maintaining the highest levels of network up-time, hardware reliability, data integrity and application stability.
Our team of certified professionals possess a wide array of expertise in business management and emerging technologies. Through strong partnerships with industry leaders, we have the ability to customize a service platform that is unique to your company and create technology solutions based on client needs. Our current opening is for a System Administrator – Managed Services/Azure to split time working escalated support and working on projects.
System Administrator – Managed Services/Azure Requirements:
- Develop and implement monitoring tools and solutions to identify, diagnose, and resolve problems affecting performance of LAN.
- Troubleshooting/support of M365.
- Maintain existing monitoring and notification systems and recommend improvements to maintain network stability.
- Implementation and migration of software and hardware upgrades and patches.
- Troubleshoots network access problems and implements network security policies/procedures.
- Monitors and maintains VOIP/Voice systems.
- Troubleshoots end-user and complex server problems and serves as a key contact for desktop support and remote office support
- Monitors alerts and create tickets accordingly
- Handles customer support requests over the phone and via ticket system
•Handles escalated support requests and further escalates when needed - Handles on-site support requests when needed
System Administrator – Managed Services/Azure Benefits:
- Medical, Dental, and Vision Insurance
- Hybrid WFH Schedule
- 401(k) with company match
- PTO, Paid Holidays, Sick Days
- Certification Reimbursement
