System Administrator (Managed Services) Overview:

We are a national Cloud Services Provider that provides full-service IT consulting, networking, and IT solutions. We entered the market at the leading edge of modern networking and complex computer systems – and they’ve been there ever since. Their team of trained and certified technicians, engineers, and customer service representatives all work together to ensure that your needs are looked after at every level, from design and implementation to training and maintenance.

We are growing and are currently seeking a System Administrator (Managed Services). The System Administrator (Managed Services) will split their time between escalated support and projects. Key technologies you will work with as a System Administrator (Managed Services) are ConnectWise, Windows Server, VMware, Hyper-V, M365, cyber security, network administration, and Azure.

The System Administrator (Managed Services) role requires previous MSP experience.

System Administrator (Managed Services) Key Responsibilities & Technology:

  • Troubleshoot and resolve Tier 2 service tickets to provide senior level technical IT support to local and remote clients.
  • Perform hardware and software installations and updates.
  • Cybersecurity best practices
  • Network troubleshooting skills
  • Active Directory and Azure Entra ID
  • Microsoft Exchange and M365
  • Hands-on Configuration and troubleshooting switches, routers, and firewalls
  • Patch panel and cabling knowledge
  • Antivirus – Sentinel One and Webroot preferred
  • Windows 10, 11, and Mac OS
  • Windows Desktop Support (printers, networking, virus removal, VPN, etc.)
  • Troubleshooting Smartphones
  • Solid understanding of data recovery
  • Hard drive RAID configuration
  • All Microsoft Office applications
  • RMM Automation

System Administrator (Managed Services) Benefits:

  • Health, Dental, and Vision Insurance
  • 401(k) with company match
  • PTO + Paid Holidays
  • Certification Reimbursement
  • Mileage Reimbursement
  • Career Training / Technical Training
  • Regular Advancement Opportunities