System Administrator – Managed Services (Hybrid WFH):

We are Managed Service Provider (MSP) and leader in innovative IT solutions, looking for a skilled and motivated System Administrator – Managed Services (Hybrid WFH) to join our growing team. For the last decade, we’ve been recognized as a top MSP nationally by MSPmentor. We are Microsoft Gold CSP and Citrix Siler CSP with robust offerings that include Cloud solutions, security-as-a-service, IT consulting, and more.

The System Administrator – Managed Services (Hybrid WFH) is a full-time, permanent, W2 position with a salary of $80k – $90k, hybrid WFH schedule, full benefits, 401(k), profit sharing, certification reimbursement, internal career growth, and more!

The System Administrator – Managed Services (Hybrid WFH) will Provide Tier 2/2.5 support for Microsoft environments, including Azure, Office 365, and Windows Server. Manage and configure SonicWALL firewalls, VPNs, and networking equipment while troubleshooting escalated issues for desktops and user software. If you have at least 1 year of MSP experience, expertise in Azure, Microsoft 365, Windows Server, and SonicWALL, we want to hear from you!

System Administrator – Managed Services (Hybrid WFH) Key Responsibilities:

  • Provide Tier 2/2.5 support for Microsoft environments, including Azure, Office 365, and Windows Server.
  • Troubleshoot and resolve escalated issues for desktops, workstations, and user software.
  • Manage and configure SonicWALL firewalls, VPNs, and networking equipment.
  • Document and track issues using MSP tools such as ConnectWise, Ninja RMM, and IT Glue..
  • Work with clients on-site to provide hands-on technical support and issue resolution.
  • Assist in project implementations as needed, with increasing responsibilities over time.

System Administrator – Managed Services (Hybrid WFH) Qualifications:

  • Minimum 1 year in IT support within an MSP
  • Expertise in Microsoft Azure, Azure Virtual Desktop, and Office 365.
  • Proficiency with Windows Server and Desktop operating systems.
  • Experience with SonicWALL firewalls, VPNs, and Citrix environments (NetScaler experience is a plus).
  • Familiarity with MSP tools like ConnectWise PSA, Ninja RMM, and IT Glue.
  • Strong troubleshooting and problem-solving abilities, excellent communication, and a proven ability to work autonomously.
  • Certifications: Microsoft certifications are a plus but not required.
  • Preferred: Experience in the legal vertical or similar regulated industries.

System Administrator – Managed Services (Hybrid WFH) Benefits:

  • 100% paid Medical, Dental, Vision,& Life Insurance
  • Hybrid WFH
  • 401(k) plan with employer paid matching contributions
  • Profit Sharing
  • Paid Vacations
  • Paid Holidays
  • PTO
  • Internal Career Growth
  • Certification Reimbursement
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