System Administrator (MSP) Responsibilities & Experience:
- Be the escalation point for our Tier I Service Desk team.
- Provide exceptional customer service while responding to phone, e-mail, and online requests for technical support
- Identify, document, and find solutions for customer issues and product problems
- Administration of M365 and Active Directory environments.
- Provide support for multiple security tools and assist end-users with security-related issues
- Interface with account managers to develop strategic roadmaps and projects
- Experience with Windows Servers administration, M365, and Azure
- MSP experience is required
System Administrator (MSP) Benefits:
- 100% Health, Dental, and Vision Insurance (individual and family plans)
- Life/Disability Insurance
- PTO + Paid Holidays
- Certification Reimbursement
- Travel Reimbursement
- Regular Paid Training
