System Administrator – MSP IT Engineer

In this position you will have an opportunity to work with a team of highly skilled IT professionals where you can learn new technologies, tools and techniques. Our culture is teamwork driven where we work, and problem solve collectively.

We are a leading outsourced IT provider for small and medium (SMB) sized businesses. Our full-service product line is designed around the needs of SMB’s; Managed IT Services, Cloud Based Application and Hardware Services, and IT Consulting Services.

The System Administrator – MSP IT Engineer position is part of our Systems Administrator team. The System Administrator – MSP IT Engineer works both independently and as part of a team. Collectively the team serves as the systems administrator for our customer base, managing and supporting the servers, data, applications, desktop infrastructure, and provides escalation support for the service desk.

System Administrator – MSP IT Engineer Essential Duties and Responsibilities:

• Implementation and support of virtual platforms built on Microsoft’s Hyper-V, VMware, or Cloud Servers such as AWS/Azure.
• Design, implementation, Support services for Microsoft-related technologies: Windows Server, Exchange, SQL, SharePoint, etc.
• IT support relating to technical issues involving Microsoft’s core business applications
• Excellent knowledge with email solution in area of implementation, configuration and administration
• Strong knowledge of Microsoft networks including the administration and management of Server 2012 through 2022 technologies including Active Directory, DHCP, DNS, and Group Policy
• Remote access solution implementation and support: VPN and Terminal Services
• Implementation and support of disaster recovery solutions
• System documentation and consulting services to include system reviews and recommendations
• Provide third-tier escalation support and mentorship to other engineers
• Strong knowledge of Backup Solutions
• Strong understanding of remote solutions such as Remote Desktop Services and Citrix
• Excellent knowledge of network Storage Solution
• Basic knowledge of network services: WAN and LAN connectivity, routers, firewalls, and security

System Administrator – MSP IT Engineer Minimum Experience and Certifications:

• Minimum 4 years IT experience with IT administration and support experience with windows administration and management of servers, Active Directory, DHCP, DNS, and Group Policy and virtualization
• Experience with cloud technologies preferred
• Previous Experience in a fast-paced consulting or MSP environment as plus
• Knowledge on SharePoint services is preferred

System Administrator – MSP IT Engineer Education and Certifications:

• Bachelor’s degree desired
• Preferred Certifications: Microsoft MCP, MCSA, Azure, or AWS Associations are helpful

System Administrator – MSP IT Engineer Additionally, an ideal candidate will possess:

• Strong consulting and communication skills
• Confidence and experience in front of clients
• Strong ability to work in a team-based environment
• Ability to be a self-starter and possess good time management skills

System Administrator – MSP IT Engineer Benefits:

• Health, Dental, Vision insurance
• 401k Match
• Basic Life/AD&D
• Short and long-term disability
• Employee Referral Program
• Vacation Time
• Voluntary Benefits

*Actual salary for System Administrator – MSP IT Engineer to commensurate with experience*