System Administrator Tier II (Managed Services):

We are a dynamic and innovative IT solutions company dedicated to providing top-notch managed services to our diverse client base. Our mission is to empower businesses by managing and optimizing their IT infrastructure, allowing them to focus on their core operations. We are seeking a skilled and motivated System Administrator Tier II (Managed Services) to join our team and contribute to our mission of delivering exceptional IT support and services. We offer full health insurance, certification reimbursement, quarterly bonuses, 4% match on 401(k), PTO, and clear paths for internal promotions!

The System Administrator Tier II (Managed Services) should come from a MSP background or have experience supporting multiple domains at once.

System Administrator Tier II (Managed Services) Responsibilities:

  • Provide day to day technical support for all users, both onsite and remote
  • Maintain Active Directory in regard to on-boarding/off-boarding employees, including synchronization with Microsoft 365, SharePoint and OneDrive
  • Maintain Microsoft 365 mailboxes for the company and troubleshoot issues as needed
  • Provide basic support for Azure Virtual Desktops for remote users
  • Setup new desktops and related software for new and existing users
  • Maintain Cisco Unity VoIP system, including deployment of phones and voicemail setup
  • Create and maintain user profiles on an AS400 system
  • Maintain the onsite and offsite NVR and DVR systems using the iVMS-4200 Software suite
  • Maintain and help users with Crystal Reports and Bar Tender Software
  • Assist users with basic SQL issues and day-to-day support
  • Assist with FTP and SFTP scripts to troubleshoot EDI and other inventory feeds
  • Deploy software, run updates, and maintain Android and Apple devices used in warehouse management

System Administrator Tier II (Managed Services) Benefits:

  • Health Insurance
  • Quarterly Bonuses
  • Certification Reimbursement
  • 401(k) with 3% match
  • Travel Reimbursement
  • Clear Paths for Internal Growth
  • Hybrid WFH after onboarding