System Administrator Tier II (MSP/ConnectWise):
We are a long-standing Managed Services Provider servicing SMB clients in the NYC area. We take a novel approach to IT and strive to be proactive in our support, standardize our solutions and document everything we do. We take pride in our work and are confident we are implementing the best solutions for our clients. The result is solid networks, happy clients and most importantly, happy engineers!
We are continuing to grow and are seeking a System Administrator (MSP/ConnectWise) to join our MSP. The System Administrator Tier II (MSP/ConnectWise) will be working with ConnectWise, Windows Servers, M365, VMware, Hyper-V, Meraki, SonicWALL, Security, and Azure.
System Administrator Tier II (MSP/ConnectWise) Responsibilities:
- Day-to-day MS365 cloud administration, server, workstation, and application support
- Ensure client requests are responded to in a timely fashion.
- Build, upgrade & maintain systems and applications on multiple platforms.
- Troubleshoot, resolve & document solutions related to systems and applications.
System Administrator Tier II (MSP/ConnectWise) Requirements:
- Strong experience with management of MS365 environments including email, MDM and Intune
- Strong knowledge of Windows 10 and 11 including baseline security policies.
- 3-5 years of experience supporting Windows-based servers.
- Familiarity with RMM and remote assistance tools (e.g. ConnectWise).
- Experience troubleshooting issues related to Windows AD, DNS and IP networking.
- Email Security/Spam filtering (e.g. Ironscales, Proofpoint).
- Good problem-solving ability and interest in learning.
System Administrator Tier II (MSP/ConnectWise) Benefits:
- Health, Dental, and Vision Insurance
- Hybrid WFH schedule
- 401(k) with 4% match
- 15 Days of PTO
- Professional Development Assistance
- Certification Reimbursement
