System and Network Administrator (Managed Services)

Since 2005, we have been providing high level Managed and Cloud Services to small to medium sized businesses throughout the Tri-State area. We are a community of passionate technologists who enjoy having our passion be our jobs. This is a full-time, permanent position with 100% Health/Dental/Vision, ongoing professional development assistance, 401(k) with a match, certification reimbursement and more!

Our current opening is for a System and Network Administrator (Managed Services) with a background in the MSP industry. You will play a key role in the company by handling escalations and working on projects to design, implement, and maintain clients’ network infrastructure.

System and Network Administrator (Managed Services) Responsibilities:

  • Tracking time, communications, and work output via our ConnectWise Manage PSA.
  • Collaborating with internal teams, vendors, and client contacts.
  • Installing, configuring, and troubleshooting workstations, servers, and cloud applications.
  • Creating and maintaining information and documentation.

System and Network Administrator (Managed Services) Experience:

  • At least 1 year of previous MSP experience
  • Strong knowledge of networking protocols: TCP/IP, BGP, OSPF, VPN, IPSEC, VoIP
  • Experience with WAN/LAN networking, including routing, switching, security, and load balancing.
  • Familiarity with WLAN technologies like Meraki, Ubiquiti, Cisco, and Fortinet.
  • Proficiency with Microsoft Office 365 / SharePoint / Intune / One Drive. , Windows Desktop, and Apple Ecosystem.
  • Experience with Android, iOS, and Office365.
  • Knowledge of MSP-related tools such as ConnectWise Manage and N-Able RMM
  • Self-motivated with excellent time management skills and the ability to adapt to changing priorities.
  • Strong written and oral communication skills.
  • CCNA or CCNA level configurations experience

System and Network Administrator (Managed Services) Benefits:

  • Health, Dental, and Vision Insurance 100% company paid
  • 401(k) with company match
  • Ongoing paid training
  • Certification reimbursement
  • PTO and Paid Holidays
  • Employee discounts