IT Support Technician – System Support Team – MSP

We are seeking a highly skilled IT Support Technician – System Support Team – MSP to join our team. We have been ranked one of the top MSP to work for year after year. We support small to medium size businesses. Our key goals are to provide fast, effective and security services that is customized to each of our clients. We also strive to provide the best work-life balance for our team such as provide Unlimited PTO, company outing and hybrid schedule.

In this role, you will work closely with the rest of the IT team to identify and address system and infrastructure needs, as well as provide technical support and guidance to other team members. You will also work closely with all the Office 365 suites, providing remote support and network support. This role has a lot of hands on experience and growth opportunities.

IT Support Technician – System Support Team – MSP Requirements:

  • Being the second point of defense for any escalated issue that might occur
  • Great knowledge of Windows server design and implementation, VMware, Hyper-V, SAN, and LAN/WAN routing and switching
  • Hands-on experience with designing, implementing, and supporting past and current Windows server platforms: Server 2008, 2012, 2016, 2019, 2022
  • Experience in supporting of disaster recovery solutions. (Datto)
  • Experience with Exchange Server 2010 — 2019 Administration
  • Office/Microsoft 365 and Azure Server implementation and management experience
  • Experience with hypervisor implementation, tuning management and troubleshooting, including V2V and P2V migrations
  • Experience and understanding with implementing routing and switching such as VPN, VLANs, deep traffic and packet level analysis
  • Experience with Windows 10 installation, recovery, support, and maintenance
  • Experience and knowledge with Active Directory and Group Policy administration
  • Experience working with DNS, DHCP, TCP/IP administration

IT Support Technician – System Support Team – MSP Salary & Benefits:

  • $65k – $85k
  • Full-Time
  • Health/Dental/Vision
  • Unlimited PTO/Paid Holidays
  • 401(k) with company contribution
  • Certification Reimbursement
  • Company Outings/ Bonus Potential

*Actual salary of IT Support Technician – System Support Team – MSP to commensurate with experience*