We’re seeking an experienced and adaptable Systems Engineer to join our growing MSP team in Austin. This role is perfect for someone who thrives on solving complex technical challenges, managing multiple client environments, and delivering top-tier IT support and strategy across various industries. You’ll be responsible for implementing, maintaining, and supporting network, server, and desktop environments—while also leading project work and delivering strategic IT guidance.

What You’ll Be Doing

  • Manage and support infrastructure across multiple small to mid-sized business clients

  • Maintain servers, desktops, firewalls, networking gear, backups, and software systems

  • Coordinate and lead IT projects including deployments, upgrades, and cloud migrations

  • Serve as the technical point of contact for clients, building strong relationships and understanding their business needs

  • Monitor system health and troubleshoot hardware/software/network issues

  • Implement and manage solutions across cloud platforms such as Azure and AWS

  • Lead client strategy conversations, translating business goals into IT roadmaps

  • Delegate and coordinate project tasks with internal and external stakeholders

What We’re Looking For

  • 3+ years of experience in an MSP or multi-client IT environment

  • Strong client-facing communication skills and ability to manage multiple priorities

  • Experience in both reactive support and proactive planning

  • Hands-on experience with a variety of systems and technologies, including:

Preferred Technical Skills:

  • Microsoft Exchange, Office 365, SharePoint, Teams, Intune

  • Windows Server, Active Directory, Group Policy, SQL Server

  • VMware, Hyper-V, Remote Desktop Services

  • Firewalls (Fortinet, Palo Alto, etc.), routing, switching, VPNs

  • Azure and/or AWS cloud environments

  • General networking concepts (TCP/IP, DNS, DHCP, LAN/WAN, SMTP)

  • Endpoint security and backup platforms

What We Offer

  • Competitive salary ($80K–$100K based on experience)

  • Hybrid work schedule (partial WFH flexibility)

  • 90% employer-covered medical, dental, and vision insurance

  • Life and long-term disability insurance

  • 401(k) with 3% company match

  • Paid vacation and holidays

  • Access to on-site fitness center

  • Stocked office snack bar and regular company outings

If you’re ready to take your MSP career to the next level while working with a team of high-performing engineers and making an impact across diverse client environments, apply today.

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