Tier 2 Service Engineer / Junior Systems Administrator

Want to work for a worldwide ranked cloud and managed service provider? Well, we are currently looking for multiple positions from help desk to senior engineer. This particular ad is for a Tier 2 Service Engineer / Junior Systems Administrator, the first escalation point from the tier 1 help desk.

As a well-known Managed Service Provider that has been servicing both large and small businesses throughout the US, for over two decades, we offer the best of both worlds from working on a small team but with all types of tech from SMB to enterprise. We are headquartered in McLean, MD (YOU CAN WORK FROM NORTHERN VIRGINIA LOCATIONS) and are currently looking to grow our Global Service Desk team in McLean, VA and Virginia offices and add a Tier 2 Service Engineer / Junior Systems Administrator.

This individual will have ample opportunities for growth, not only through continued learning opportunities like paid certs, but from promotions on the team. We are huge on collaborating and promoting from within.

On a daily basis, the Tier 2 Service Engineer / Junior Systems Administrator will be configuring and troubleshooting issues related to the following technologies (and much more!):

Technologies Include:
●Windows Server ●DNS ●DHCP ●VPN Clients ●Group Policy ●Folder Permissions ●Firewalls ●VMWare servers ●Printers on Terminal/Citrix servers ●Printer Servers ●Office 365 ●workstation and network connectivity issues ●Exchange Server ●and Microsoft Office Applications