Tier I Cloud Support Technician – NEW

Location: Owings Mills, MD / Salary:  $35,000 to $60,000

Tier I Cloud Support Technician – NEW

We are seeking a Tier I Cloud Support Technician that will work on the Professional Services side of the house, performing troubleshooting of systems and servers and minimal networking components.

The Tier I Cloud Support Technician will be working with a team of 6 other support technicians.  Based in Owings Mills, MD, our Cloud Service Provider (CSP) is investing millions into its private cloud infrastructure and hiring junior and mid-level system administrators that can grow with the company.  We value training and career advancement and regularly conducts reviews for promotions and bonuses.  Also offering profit sharing, health benefits and a 401(k).

The ideal Tier I Cloud Support Technician would be able to reliably contribute the following skills:

  • Experience with the Microsoft Windows operating system as well as Exchange 2010/2013/2016, and  MS Server 2012/2016
  • Administration experience with Office 365 and Azure
  • Migration experience from Exchange 2010 to 2013 or similar experience
  • Experience in the setup and maintenance of virtual environments with VMware Infrastructure.
  • Strong leadership potential and a desire to develop as a leader.
  • Excellent organizational skills, including maintenance and design of policies and procedures including forms, call tickets and client service records.


This position requires 2+ years of previous experience.

Opportunity Location

Owings Mills, MD

Proposed Salary

 $35,000 to $60,000

Bowman Williams is a national specialized staffing firm for Cloud Service Providers and Managed Service Providers. Ranked by Forbes as one of America's top 200 Best Staffing Firms in America, we are a good resource for candidates looking to advance their careers in the Cloud Solutions and Services industry.

Tagged: #DC22

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Location: Owings Mills, MD

Proposed Salary:  $35,000 to $60,000

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