Tier II/III Systems Engineer – Tech Support
We are seeking a Tier II/III Engineer who is proficient with Windows Systems Technical support and Virtualization (VMware/Windows) configuration within an IT Services company. This position is located in Westminster, MD and you’ll be joining a small but fast growing IT company focused on providing IT support for the Financial Industry around the world: managed hosting, managed services and private/public cloud offerings.
Inc. Magazine ranked as one of the fastest growing companies in the country, well-respected in the IT community for innovation and employee retention due to work balance quality of life. The System Engineer will be primarily responsible for managing a small book of clients performing on-site visits and remote support.
Tier II/II Systems Engineer Requirements:
Experience working with VMware and Windows Systems and supporting multi-tenant environments . Being a “master” of TCP/IP, tier III support, and experience with switches/firewalls/routers. A qualified candidate should also have O365 migration experience is a big plus, or experience with ConnectWise. Knowledge of VMware, Citrix, MDM (Mobile Device Management), Disaster Recovery, Cisco, SAN (e.g., EMC, Equallogic), and Cyber Security (e.g., IPS, IDS)
Systems Engineer Job Responsibilities:
As the Tier II/III Systems Engineer, this person will provide quality network support to the customers as efficiently as possible regarding their co-located systems. The administrator will also use acquired technical writing skills to keep accurate documentation of developments and modifications.
$70,000 - $90,000
Bowman Williams is a national specialized staffing firm for Cloud Service Providers and Managed Service Providers. Ranked by Forbes as one of America's top 200 Best Staffing Firms in America, we are a good resource for candidates looking to advance their careers in the Cloud Solutions and Services industry.