vCIO (Managed Service Provider)

For 25 years, we have been delivering innovative technology solutions to the Greater Dallas area. We place a major focus on tailored solutions to meet each individual clients needs. Our company culture is best described as “family like” and we place a major emphasis on ensuring our employees have the resources necessary to grow professionally!

We are currently seeking an MSP experienced “trusted advisor” to join our team and function as a key point of contact for one of our major clients. The vCIO will provide a strategic IT voice to clients to support their overall business objectives.

vCIO (Managed Service Provider) Job Responsibilities and Essential Functions:

  • Managing relationships with principals, owners, and key stakeholders in client organizations
  • Understanding technology business drivers in client organizations
  • Strategic Technology Roadmap / Budget Planning and Educating clients on technology trends and opportunities
  • Technical business consulting
  • Working with clients and internal teams on support escalations, project scoping and management
  • Regularly communicate with assigned accounts, set expectations, and negotiate priorities appropriately.
  • Recognize and identify systemic issues and communicate recommendations for remediation to support team.
  • Regularly meet with the service desk manager, professional services manager, and others to strategize on immediate and long-term client needs.
  • Participate in Project Management Process. Desired Skills & Experience o Sound decision making, critical thinking and problem skills.

vCIO (Managed Service Provider) Qualifications:

  • 3+ years of MSP experience REQUIRED
  • 3+ Years of hands on IT experience working with Active Directory, O365, Windows OS,  Network Equipment and Virtualization technologies
  • Experience with ConnectWise, Continuum RMM, and IT Glue preferred
  • 5-10+ years of experience serving as a trusted advisor, VCIO, client consultant

vCIO (Managed Service Provider) Benefits:

  • Salary $90,000-$110,000
  • Health, Vision, Dental insurance
  • 401k+ 5% company match
  • Hybrid Work from home flexibility