vCIO (Managed Services)
Since 1997, we have been a premier NYC-based leader as a Cloud Services Provider. With years of industry experience, they offer IT consulting, cybersecurity, cloud computing, and server/network support. We pride ourselves on providing a fast-paced customer service-focused and fun-friendly work environment. We offer full health/dental/vision, 401(k) with company match, partial WFH, certification reimbursement, and more.
Our Professional Services team is growing, we are seeking a MSP experienced vCIO (Managed Services) to help bolster its clients’ modernization efforts. The vCIO (Managed Services) manages the “business” relationship with the client and helps them achieve their business goals. You are the liaison between the Architecture and MSP teams and the client. As the vCIO (Managed Services), you need to be able to explain, in layman’s terms, to the client what the standards and best practices are and why the business needs them.
Previous MSP or CSP experienced is REQUIRED.
vCIO (Managed Services) Responsibilities:
- Business Analysis – The Client’s business, operations, and use of technology.
- Standards Alignment
- Lifecycle budgeting
- Technology Business Review (QBR)
- Review of reactive tickets
- Creation of a client meeting agenda
- Proposal requests from the I.T. Architecture team
- Creation of a Technical Roadmap from the Architecture Team and Technical Alignment Manager input
- Initial creation of User Forms
- Perform the Kickoff Meetings
- Owns the business relationship
vCIO (Managed Services) Benefits:
- Health/Dental/Vision Insurance
- 401(k) with company match
- Partial WFH
- Paid Training
- Certification Reimbursement
