vCIO – Managed Services
We are seeking a dynamic and motivated vCIO – Managed Services to join our growing Managed Service Provider (MSP). The ideal candidate will work closely with a variety of clients to align IT to their business goals. This role requires management and oversight of multiple accounts simultaneously. The experienced vCIO – Managed Services should be energetic, driven, and ready to proactively advise clients in the areas of strategic planning, risk management and business process improvement.
The role is a full-time position and offers competitive compensation, hybrid work schedule, health benefits, 401k, and a positive culture that values your growth and development.
vCIO – Managed Services Job Responsibilities:
- Understand clients’ strategic goals and objectives and establish a long-term IT strategy and plan that aligns with their business focus.
- Video meetings with C-level executives and decision-makers to recommend technology improvements that align with organizational
initiatives. - Manage client accounts, beginning with the initial onboarding phase as well as monthly, quarterly, and annual business reviews.
- Foster business relationships with an emphasis on impacting clients’ missions.
- Work with business executives to identify workflow and operational challenges and
recommend solutions that create greater efficiencies. - Proactively determine client IT needs and create an accurate technology roadmap and
operating technology budget. - Assist in coordinating and communicating the results of internal audits via written reports
and oral presentations to management. - Lead communications in coordinating customer emergencies and issues.
- Retain clients by delivering customer satisfaction.
vCIO – Managed Services Requirements:
- Must have at least 1 year of MSP industry experience
- Demonstrate strong business acumen, with a deep understanding of technical concepts and industry trends
- Experience consulting for small and medium-sized organizations.
- Consultative sales experience is a plus
- Strong organizational skills are required with the ability to manage projects from multiple departments and the ability to set customer expectations.
- Experience in security compliance or other technology-based compliance areas
- 3+ Years of IT experience working with Active Directory, O365, Windows OS, Cisco
- Experience with ConnectWise, Continuum RMM, and IT Glue preferred
- Experience serving as a trusted advisor, VCIO, client consultant
vCIO – Managed Services Benefits:
- Hybrid Work Enviroment
- Healthcare/Dental/Vision
- Bonus Program
- PTO and holidays
- 401(K) with company match
- Hybrid position
vCIO – Managed Services Salary: $90,000 to $100,000
