Windows Desktop Support / Level 2 System Administrator

We are seeking a Windows Desktop Support / System Administrator with a technical aptitude to perform level 2 IT support across multiple SMB IT environments, most with 200 users or less, primarily working remotely from the Atlanta-based office (Tyrone) in a team environment of 20 or less people. If you are interested in gaining experience in virtualization solutions and hosted or private/hybrid/public Cloud technologies, we encourage you to keep reading…

You will be joining a cutting-edge IT company at the forefront of Cloud and Proactive Managed Services that has grown from 30 employees to over 120 in the last 4 years, in response to new business, acquisition and growth. Business is booming and we have room for regular reviews and advancement, compensation is competitive and we recognize handwork, dedication and intelligence.

If you have experience working for a Cloud or Managed Services Provider of any size…please apply, we REALLY want to talk to you and value industry experience.

The Windows Desktop Support / System Administrator will be performing 30%-50% desktop support and 50% – 70% servers, systems (email, virtualization, etc.) and networking support and projects/deployments. Want a challenging job that keeps your hands on the latest technology? Keep reading…

Windows Desktop Level 2 System Administrator Key Skills:

  • Problem investigation, troubleshooting and resolution.  Master of Desktop Support and customer service.
  • Proactive on potential customer issues and IT environment health.
  • Familiar with remote Troubleshooting methods.

Servers, Systems, Networking Level 2 Skills

  • Knowledge of Servers: Active Directory, Group Policy (administration, not necessarily creation of new GPs), bring up Domain Controllers
  • Administer and experience migrating on a team or autonomously, on-premise Exchange of O365
  • P2V experience, working with VMware or Hyper-V
  • Can you troubleshoot SonicWalls?  You’re good, keep reading….

Personality Traits:

  • Accepts Responsibility – Willing and able to bear high levels of responsibility: making decisions, being accountable.
  • Openness – Communicates honestly, openly, and consistently. Shares information appropriately and Involves the customer in solving problems.
  • Positive Attitude – Encourages a positive rather than negative viewpoint.

Opportunity Location

Tyrone, GA

Opportunity Proposed Salary

$50,000 - $60,000

Bowman Williams is a specialized staffing firm for Cloud Service Providers, Managed Service Providers, and Data Centers in the Washington D.C., Dallas, Los Angeles, New York City, Chicago, and Philadelphia Metropolitan areas. We are a good resource for candidates looking to advance their careers in the IT Solutions and Services industry.

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