MSP Account Management & Presales “Money Maker” |

OBJECTIVE

IT Support/leadership role/Account Management or vCIO for Managed Service Provider

I thrive on working in an energetic environment with colleagues that make it a mission to lead others to success.

SKILLS

  • IT staff management
  • Network / Desktop support and maintenance
  • IT Project oversight
  • Software education to end users

EXPERIENCE

Managed Service Provider with locations in Texas, Chicago and Florida

Key Accounts Manager                                                                                    11/13 – Present

  • Create opportunities to present our IT Support services to prospective
  • Oversee the operations of our field IT support
  • Provide tech support to customers, as well as develop strategies to improve their organization through technology
  • Train users on the use of software (e.g MS Office suite)

EDUCATION

Continuing Education

Networking essentials

Office productivity courses (Access, Excel, Word, Outlook and PowerPoint)