10 Years Same MSP IT Director and vCIO

This candidate is a senior-level MSP leader with over 10 years at the same provider, advancing from Systems Engineer to IT Director and vCIO. They oversee IT operations for a 300-client, 65-employee MSP while serving as both a strategic advisor and project-level engineer. Their responsibilities include data center management, incident response, cloud and email migrations, security hardening, and compliance-driven initiatives covering SOC 2, HIPAA, and AI policy. Leading a 20-person technical team, they act as the final escalation point and participate in executive-level client discussions around strategy, budget, and risk. Holding an MBA and multiple certifications, they combine business acumen with deep technical leadership.