CLIENT-FOCUSED MSP SUPPORT ENGINEER | M365 & AZURE SPECIALIST

Interview Notes: Synopsis & Findings

A seasoned MSP professional with 11+ years at one firm, providing Level 2 escalation support across Windows Server (2008–2019), VMware/Hyper-V, and Azure Entra ID environments. Proficient with ConnectWise, Ninja, and ITGlue, he manages server administration, firewall configuration (WatchGuard, SonicWALL), and VOIP systems with efficiency and precision. Known for consistency and reliability, he brings deep MSP experience and hands-on technical strength to every client environment.

MSP Predictive Index

PresentationGood

Technical KnowledgeGood

PlacabilityAverage

Candidate Assessment

Personality Type: Enthusiastic & Upbeat
Technical Test Score: 83

Skills & Expertise

Remote Monitoring Tool: ConnectWise;ConnectWise Automate;ITGlue

Relevant Skills

Networking (Firewalls, Switches, Routers);VoIP;VMware;Hyper-V;O365;Azure AD

Candidate Profiles

Junior Systems Administrator (Tier I)

Location

Available In: L.A. (OC)
City: Irvine

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