Over 8 years of MSP experience all coming from his most recent MSP where he worked with Freshdesk PSA and Ninja to close 10-15 tickets per day while spending half of his time onsite with clients. He supported Windows Server 08-19, M365 global admin, Hyper-V, SonicWALL, and supported projects such as ransomware mitigation and full network refreshes. He is upbeat, friendly, loyal, and comfortable going onsite.