Client-Focused Technical Account Manager With Strong MSP And Cloud Infrastructure Expertise

Client-Focused Technical Account Manager With Strong MSP And Cloud Infrastructure Expertise

Houston $110,000

Interview Notes: Synopsis & Findings

An experienced Technical Account Manager with MSP experience since 2018, this candidate combines technical depth with strong client management skills. Overseeing roughly 20 clients, they handle onboarding, migrations to hybrid and full Azure environments, and IT roadmap planning.

Technically proficient with Microsoft Server, M365, Hyper-V, VMware, and Azure, they also manage BCDR, security, and networking solutions. In addition to engineering work, they lead scoping calls, create statements of work, and conduct QBRs. Their ability to align business strategy with technology solutions makes them a trusted, consultative TAM and revenue driver.

MSP Predictive Index

PresentationExcellent
Technical KnowledgeExcellent
PlacabilityGood

Candidate Assessment

  • Personality Type: Professional & Polished;Enthusiastic & Upbeat
  • Technical Test Score: 100

Skills & Expertise

Remote Monitoring Tool: ConnectWise;ConnectWise Automate;ITGlue;Kaseya BMS (ticketing system);Kaseya VSA (remote monitoring)

Relevant Skills

  • Networking (Firewalls, Switches, Routers);VoIP;VMware;Storage;Sales;Hyper-V;Azure;O365;Azure AD;Intune;BCDR/Backup/Disaster Recovery

Certifications

  • Kaseya Certified;Azure - AZ900 – Fundamentals

Candidate Profiles

Consultative Projects Engineer Systems Admin / Engineer (Tier 2.5) Technical Account Manager (TAM)

Location

  • Available In: Houston
  • City: Katy

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