Client-Focused Technical Account Manager With Strong MSP And Cloud Infrastructure Expertise

Client-Focused Technical Account Manager With Strong MSP And Cloud Infrastructure Expertise

Katy, TX $110,000

Interview Notes: Synopsis & Findings

An experienced Technical Account Manager with MSP experience since 2018, this candidate combines technical depth with strong client management skills. Overseeing roughly 20 clients, they handle onboarding, migrations to hybrid and full Azure environments, and IT roadmap planning.

Technically proficient with Microsoft Server, M365, Hyper-V, VMware, and Azure, they also manage BCDR, security, and networking solutions. In addition to engineering work, they lead scoping calls, create statements of work, and conduct QBRs. Their ability to align business strategy with technology solutions makes them a trusted, consultative TAM and revenue driver.

Candidate Profile:

Consultative
Market: Houston
City: Katy, TX
Target Salary: $110,000

MSP Predictive Index

Communication & Professionalism
1
Rockstar Comms, Clients Love Them
Technical Skills & Depth
1
Elite Relevant to Peers
Overall Hiring Confidence
2
Plug-and-Play, Great Hire
Personality Type Professional & Polished, Enthusiastic & Upbeat
MSP Technical Assessment Score: 100%
Remote Monitoring Tool: ConnectWise, ConnectWise Automate, ITGlue, Kaseya BMS (ticketing system), Kaseya VSA (remote monitoring)
Certifications: Kaseya Certified, Azure - AZ900 – Fundamentals

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