Personable, engaging, and dependable Account Manager with a strong technical foundation, having worked in the MSP space from 2008 to 2024 across just two companies. He spent 12 years in hands-on engineering roles before transitioning into client-facing Account Management, giving him a rare blend of technical credibility and consultative selling skills. Most recently, he managed 34–36 clients across finance, healthcare, construction, and government verticals, overseeing accounts with $2,500–$10,000 in monthly recurring revenue. He is responsible for upselling services and hardware (network equipment, M365 licensing, servers), conducting QBRs, helping with onboarding conversations, and preparing proposals and SOWs. Though laid off in December 2024 due to a merger, he has been actively pursuing new roles since February 2025 while also studying for certifications.
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