He has worked in the MSP industry since 2013, spending his career across just two providers, including seven years with his current company. As a Consultative Engineer, he manages both tickets and projects, averaging 30+ daily, while leading client assessments and infrastructure improvements. Experienced across Windows and macOS environments, Datto, JAMF, and full server deployments (2008–2022), he’s also skilled in M365, Azure, Entra ID, and Intune. His background spans VMware, Hyper-V, and major networking platforms, and he builds PowerShell scripts to automate workflows—combining technical depth with strong client communication and long-term MSP success.