Emerging MSP Engineer | Windows, VMware & Azure Support

Almost a year of MSP experience and spent 4+ years working for Geek Squad prior. He is currently a designated resource supporting a company with multiple locations and domains. He is using ServiceNow and BeyondTrust to close 15-30 tickets per day. He supports Windows Server 08-19, M365 administration, VMware, Cisco, and Azure (Entra ID, Intune). Thomas is currently studying for a CompTIA certification and is eager to continue learning. His personality is best described as upbeat, friendly, and professional.