Emerging MSP Engineer | Windows, VMware & Azure Support

Interview Notes: Synopsis & Findings

Almost a year of MSP experience and spent 4+ years working for Geek Squad prior. He is currently a designated resource supporting a company with multiple locations and domains. He is using ServiceNow and BeyondTrust to close 15-30 tickets per day. He supports Windows Server 08-19, M365 administration, VMware, Cisco, and Azure (Entra ID, Intune). Thomas is currently studying for a CompTIA certification and is eager to continue learning. His personality is best described as upbeat, friendly, and professional.

MSP Predictive Index

PresentationGood

Technical KnowledgeAverage

Placability4

Candidate Assessment

Personality Type: Enthusiastic & Upbeat
Technical Test Score: 71

Skills & Expertise

Relevant Skills

Networking (Firewalls, Switches, Routers);VMware;Mac OS;O365;Azure AD;Intune

Candidate Profiles

Junior Systems Administrator (Tier I)

Location

Available In: L.A.
City: Bell Gardens

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