Field Tech Turned Account Manager | Fluent in Tech and Business

With a foundation in systems and network administration, this candidate evolved from hands-on technician to trusted Account Manager, now overseeing 50 MSP clients with a focus on growth, retention, and service excellence. Backed by CompTIA Security+, Network+, and A+ certifications, he blends deep technical understanding with exceptional communication and sales acumen - driving 35% year-over-year revenue growth while ensuring flawless client experiences through Halo PSA and Ninja RMM. His poppy, polished personality and consultative approach make him a standout for TAM or CSM roles.