IT Support Engineer with over six years of MSP experience, having supported diverse clients across government, nonprofit, and enterprise environments through roles accross only 2 MSPs. He brings hands-on expertise in Microsoft 365 and Azure administration, including user provisioning, policy management, multifactor authentication setup, and Entra ID support. He has experience with VMware and Hyper-V administration, as well as assisting with switch and server maintenance and network troubleshooting. Known for his strong communication skills and customer-first mindset, he thrives on solving complex technical issues and collaborating with clients to maintain smooth IT operations, seeking a position that allows him to take on more advanced projects and backend system challenges while continuing to grow his technical depth.
Remote Monitoring Tool: ConnectWise;ConnectWise Automate
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