Level 1 Helpdesk Support with 5 years of MSP and Below Market Price Point

Somerset, NJ $50,000

Interview Notes: Synopsis & Findings

With over 5 years of MSP experience, this professional has used ConnectWise Manage, Automate, and ITGlue to efficiently close 6-8 tickets daily. Skilled in supporting Windows Server (2012–2022), M365 administration, VMware, Hyper-V, VOIP, and Azure Entra ID, they hold A+ and Network+ certifications.

Download Resume

Candidate Profile:

Junior Systems Administrator (Tier I)

MSP Predictive Index

Communication & Professionalism

Impressive, Polished

Technical Skills & Depth

Has Technical Foundation

Overall Hiring Confidence

Minimal Oversight, Solid Hire

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