Level 2.5 System Engineer 10 Year MSP Veteran

This candidate brings 10 years of MSP experience and has been with the same provider since November 2021, serving as a Systems Administrator and Microsoft 365 Administrator. They oversee more than 450 Windows servers and manage Active Directory for over 900 users across on-prem and Azure environments, maintaining global admin rights in Microsoft 365. Their work includes security hardening with SentinelOne, ThreatLocker, and NinjaOne, achieving an 80 percent reduction in malware incidents year-over-year. Experienced in Azure AD, Intune, and VDI, they have completed five Microsoft 365 migrations and handle both project and escalation work. Certified in Six Sigma, they are recognized for technical excellence and leadership.