MSP ENGINEERING & AUTOMATION LEADERSHIP EXPERT

Interview Notes: Synopsis & Findings

A consultative engineering leader with over 25 years in the MSP industry, combining deep technical expertise with strategic leadership to drive efficiency and client success. Highly skilled in M365, virtualization, and networking, with extensive experience in automation, scripting, and platform optimization using Kaseya and ConnectWise. Known for building high-performing teams, developing automation frameworks, and aligning technical delivery with business objectives to improve service quality and profitability.

MSP Predictive Index

PresentationGood

Technical KnowledgeExcellent

PlacabilityGood

Candidate Assessment

Personality Type: Professional & Polished;Calm & Dependable

Skills & Expertise

Remote Monitoring Tool: LabTech;Kaseya;ConnectWise;ConnectWise Automate;ITGlue;ConnectWise Control;ConnectWise Sell;Kaseya BMS (ticketing system);Kaseya VSA (remote monitoring)

Relevant Skills

Networking (Firewalls, Switches, Routers);VoIP;VMware;Storage;Hyper-V;Azure;RMM customization/automation;JAMF;PowerShell or Scripting;Citrix;BCDR/Backup/Disaster Recovery

Candidate Profiles

C-Level / Director / VP Consultative IT / Operations Manager Projects Engineer Senior Solutions Engineer Service Delivery Manager Systems Engineer (Tier III) Team Lead Technical Account Manager (TAM) vCIO (Virtual Chief Info Officer)

Location

Available In: L.A. (OC)
City: Corona

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