MSP FIELD IT TECHNICIAN AND NETWORK SUPPORT SPECIALIST

An adaptable IT Technician experienced in supporting 2,000+ users across large-scale K–12 environments, handling 10–20 tickets daily covering hardware, software, and networking. Skilled in M365 administration, hybrid Entra ID environments, and virtualization troubleshooting (VMware, Hyper-V), with strong networking experience across Cisco and HP Aruba switches, VLANs, and access points. Known for his hands-on field presence and client-facing professionalism, he’s now seeking to advance his career in Plano, TX, with a focus on helpdesk and network support growth.