MSP FIELD TECHNICIAN & CLIENT SOLUTIONS SPECIALIST

Interview Notes: Synopsis & Findings

A client-focused Field Technician with a Computer Science degree and hands-on MSP experience supporting 80+ clients across healthcare, retail, and professional services. Skilled in Windows Server, VMware, SonicWall firewalls, and M365 administration, with scripting experience in PowerShell and JavaScript to automate workflows. Combines strong technical ability with consultative communication—identifying client pain points, upselling solutions, and delivering reliable on-site and remote support.

MSP Predictive Index

PresentationExcellent

Technical KnowledgeExcellent

PlacabilityGood

Candidate Assessment

Personality Type: Professional & Polished;Genuine & Endearing;Enthusiastic & Upbeat
Technical Test Score: 92

Skills & Expertise

Relevant Skills

Networking (Firewalls, Switches, Routers);VMware;Sales;PowerShell or Scripting

Candidate Profiles

Consultative Road Warrior (Field Tech) System Administrator (Tier 1.5) Systems Administrator (Tier II)

Location

Available In: L.A. (OC)
City: Irvine

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