MSP IT SUPPORT SPECIALIST AND SYSTEMS ADMINISTRATOR IN TRAINING

An adaptable IT Support Specialist with MSP experience supporting 100+ users across diverse industries, managing M365 (Global Admin), Azure/Entra ID, VMware, and Hyper-V environments. Skilled in Windows Server troubleshooting, SonicWall and Netgear networking, and automation through Autotask and Datto RMM. Balancing ticket resolution with light project work, he brings a calm, professional approach and is eager to advance into a full System Administrator role to expand his infrastructure and project expertise.