MSP SUPPORT ENGINEER & INFRASTRUCTURE SPECIALIST

Interview Notes: Synopsis & Findings

A well-rounded Support Engineer with three years of MSP experience and a strong technical foundation in M365 administration, VMware/Hyper-V, firewall setups, and network configurations. Skilled in Windows Server, AD, GPOs, and VPN management, with hands-on experience using ConnectWise, ServiceNow, and Kaseya. Calm, collaborative, and growth-driven, this professional is eager to rejoin a dynamic MSP team where technical skill and teamwork drive client success.

MSP Predictive Index

PresentationGood

Technical KnowledgeAverage

Placability4

Candidate Assessment

Personality Type: Genuine & Endearing;Calm & Dependable
Technical Test Score: 100

Skills & Expertise

Remote Monitoring Tool: Kaseya;ConnectWise

Candidate Profiles

System Administrator (Tier 1.5)

Location

Available In: L.A. (OC)
City: Huntington Beach

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