MSP SUPPORT ENGINEER | M365, NETWORKING & VIRTUALIZATION PRO

Garden Grove, CA $60,000

Interview Notes: Synopsis & Findings

A calm, client-focused Support Engineer with a bachelor’s degree and MSP experience supporting 30+ clients across diverse industries. Skilled in M365 administration (AD/Entra, MFA, conditional access), VMware/Hyper-V monitoring, and Meraki network troubleshooting, he efficiently manages 10–15 tickets per day. Proficient with multiple RMM/PSA tools including Autotask, Kaseya, Datto RMM, and ConnectWise, he’s eager to expand his technical depth and take on more advanced system and project work.

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Candidate Profile:

Junior Systems Administrator (Tier I)

MSP Predictive Index

Communication & Professionalism

Solid, Clear Communicator

Technical Skills & Depth

Elite Relevant to Peers

Overall Hiring Confidence

Plug-and-Play, Great Hire

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